I recently purchased 10 boxes of this cigar from the location in Saint Catherine’s it arrived on time, except I had forgot to put the unit number, and it was returned to the store I called everything went smoothly. The nicest thing about the entire process was the fact that, even though it was a mistake on my end by not putting the unit number, a customer service representative at the store went out of his way to make sure I had my cigar. I didn’t have to wait for other days for him to ship it to me. I did not have to go into the store. The sales associate at the store went out of his way above and beyond to make sure I had my item in hand when I needed it even though it was wrong on my end I cannot express how grateful I am to that sales representative And I believe everyone should just go and shop at the store due to the great customer care that I received. I did not get his name but I would like to let him know I am truly grateful and I will now be buying all my cigars from that store , give it a try everyone the store in st Catherine. You will not be dissatisfied or disappointed