Shady Moose - Robusto

FAQ

1. How do you package cigars for delivery?

All cigars are carefully packaged in protective wrapping and sealed to maintain freshness. We include humidification packs to preserve quality during transit.

2. What is your return policy?

Due to the perishable nature of cigars, we cannot accept returns on opened products. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for assistance.

3. Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

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